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How to reset user password

As of August 2024, it is no longer necessary to register a separate library account. You can now use your BI email credentials to create and log in to your library account.

If you can'tcreated rememberan youraccount user credentials from when you initially set up your library account, it's easyprior to resetAugust your2024 passwordand usingwould yourlike BIto email.change the password, please contact the library.

Unfortunately, other BI user accounts (either email or OIS) are not currently synchronised with our library system.

Step 1

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Step 2

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Step 3

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